Steering Column Reach Motor Stalled
The B2340 code indicates that the steering column reach adjustment motor has stalled or failed during operation. This electric motor controls the fore-aft movement of the steering wheel as part of the power-adjustable steering column system. The control module detects that the motor cannot reach the commanded position within the expected time or current draw, or that a mechanical obstruction prevents movement. The system monitors motor feedback via position sensors or current sensing to identify this stall condition.
1. Commonly Affected Makes
2. Most Common Causes
- Mechanical obstruction in the column slide mechanism (trapped objects, debris buildup)
- Damaged or worn reach adjustment motor (brushes worn out)
- Faulty steering column control module (SCCM or equivalent)
- Damaged wiring, corroded connector, or bent pins in the motor harness
- Broken or damaged transmission components in the slide mechanism
- Mechanical overload from excessive force applied to the steering wheel during adjustment
- Faulty column position sensor causing incorrect motor shutoff
3. Symptoms You Will Notice
- Steering wheel does not move in or out when using the adjustment switch
- Adjustment motor runs but column does not move, or moves erratically
4. Step-by-Step Diagnosis
Check for any visible obstructions or debris in the column slide area
Inspect the reach motor wiring and connector for damage, corrosion, or bent pins
Test motor operation by applying direct power and ground; listen for operation and check for smooth movement
Use a scan tool to command the reach motor and monitor feedback signals
If motor runs but column doesn't move, inspect the mechanical linkage and transmission components
Check for related codes in the steering column control module
5. Frequently Asked Questions
Is it safe to drive?▼
Yes, but the steering wheel will not adjust in/out. The column remains locked in its current position. Have it diagnosed soon to restore full adjustability.
How much does it cost to fix?▼
Typically $200–$600, depending on whether the motor, module, or mechanical parts need replacement. Labor is the main cost.